Role
of Learning & Development in Empowering Employees in 21st
Century
Every business has an
objective & a strategy to reach their objective. Aligning of the
capabilities, skills & competencies of the employees to match with the overall
business strategy is the prime objective of Learning & Development (L &
D). The L & D activities plays vital role in preparing the workforce to
face the external challenges that could affect the functions of the business
such as, preparing for unique business opportunities, gaining competitive
advantage, preparing for technological changes, aligning to changes in economy
& meeting customer expectations in changing environment. (CIPD, 2022)
Requirement of training
& development was suggested in order to bridge the gap between the employee
performance & expected performance. According to Suhasini &
Suganthalakshmi, (2015) learning &
development is frequently changing with the changing technology & the
business needs. They also discuss that the current L & D practices has
developed on You Tube, Social Media, Smart phones & E-Leaning platforms.
L & D activities
moves out of traditional class rooms today & on the job training concept
also started to be a popular strategy which adapts job rotation &
delegation of work as a L & D strategy. Taking the next step from the class
room learning, the we based learning has started to become popular in the L
& D modern trends. When the class room based learning & web based
learning is compared, there are multiple benefits for the organization as well
as for the employees in using web based learning. The cost involved in L &
D activities conducted through web based learning is relatively low, web based
material could be changed promptly in accordance with the changes in the environment
without any additional cost. Further the social interaction in web based
learning spreads over a wide area & it could be easily adapted to support
the performance system. (Ongori & Nzonzo, 2011)
As the technology &
the needs of the business environment changes functions & strategies used
in L & D would continue to change focusing on aligning the competencies of
the employees to the need of modern business world.
References
Learning & Development Strategy and
policy: Factsheets (2022) CIPD.
CIPD. Available at: https://www.cipd.co.uk/knowledge/strategy/development/factsheet#gref
(Accessed: December 2, 2022).
Ongori,
H. and Nzonzo, J.C. (2011) “Training And Development Practices In An
Organisation: An Intervention To Enhance Organisational Effectiveness,” International Journal of Engineering and
Management Sciences, 2(4), pp. 187–198.
Suhasini,
R. and Suganthalakshmi, T. (2015) “Emerging Trends in Training and Development,”
International Journal of Scientific
and Research Publications, 5(3).
Providing each employee with specialized skills to improve business performance is known as learning and development (L&D), which is a specialist HR job. Employees can be cleverly retrained to take on new tasks or upskilled to perform significantly better in their current positions.
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